About

Heather is a performance-driven safety professional with more than twenty years of experience delivering results in a variety of industries including manufacturing, medical device, emergency response, research, and higher education.

Heather is passionate about developing a strong safety culture which she believes is vital to a healthy workforce. With a proven ability to change safety culture, she has created proactive safety programs in both union and non-union facilities. Through her leadership and initiative, significant injury reductions and cost savings have been realized by businesses and institutions with whom she has worked.

She has partnered with numerous organizations to conduct gap analysis and design plans to implement sustainable safety systems that involve employees at all levels of the organization. Heather uses practical problem solving with unique approaches to implementation to help get safety cultures and programs back on track or energized to the next level. She helps organizations think beyond compliance and inspires a holistic approach to safety.

Tracy is a healthcare strategist with 20 years of experience in nursing, case management, and workers’ compensation. She specializes in return-to-work programs, injury prevention, and end-to-end claims strategy – translating clinical insight into streamlined solutions that reduce costs, mitigate risk, and improve outcomes.

Drawing from her clinical foundation, Tracy has led initiatives that bridge the gap between frontline care and organizational goals. She led the creation of a dedicated workers’ comp division within an orthopedic practice, establishing workflows, training providers, and enhancing communication across employers, insurers, and care teams. Her leadership improved recovery timelines, care coordination, and stakeholder alignment.

With extensive experience working alongside insurance carriers, Tracy brings a deep understanding of jurisdictional nuances and regulatory requirements. She is known for building trust with organizations and employers, helping to drive results through process improvement and strategic guidance.

Tracy bridges the gap between clinical care and insurance operations – driving clarity, compliance, and aligned collaboration across the claim lifecycle. With a strategic mindset and operational expertise, she helps organizations close care gaps, enhance claim outcomes, and elevate the standard of occupational health delivery.